These Terms & Conditions constitute the entire legal agreement between you and 388com. By registering an account or placing any wager on the 388com platform, you confirm that you have read, understood, and agreed to be bound by all clauses set out in this document.
These six points summarise the most critical obligations under the 388com Terms & Conditions. The full legal text follows below.
Access to any 388com product — sports betting, live casino, slots, or instant games — is strictly limited to individuals who are 21 years of age or older. Age verification is mandatory during registration.
Each player may hold only one active 388com account. Duplicate accounts are prohibited and result in suspension of all associated accounts and forfeiture of any balances held therein.
388com employs automated monitoring to detect and prevent match manipulation, arbitrage abuse, and coordinated bonus exploitation. Violations result in immediate account termination and full balance forfeiture.
All bonuses and free bet credits issued by 388com are subject to wagering requirements before withdrawal is permitted. Attempting to withdraw bonus funds prior to meeting wagering conditions will result in forfeiture of the bonus.
You are solely responsible for maintaining the confidentiality of your 388com login credentials. 388com will not be liable for losses resulting from unauthorised access to your account arising from your failure to secure your password.
Withdrawals from your 388com account are subject to identity verification and may require submission of KYC documentation. Withdrawal requests are processed to the same payment method used for the original deposit where possible.
In these Terms & Conditions, the following terms carry the meanings ascribed to them below unless context otherwise requires:
By accessing the 388com Platform, completing the account registration process, making a deposit, or placing any Wager, you unconditionally accept and agree to be legally bound by these Terms & Conditions in their entirety, along with the 388com Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.
If you do not agree with any part of these Terms & Conditions, you must immediately cease using the 388com Platform and, if applicable, close your Account. Continued use of the Platform following any published amendment to these Terms constitutes your acceptance of the revised Terms.
388com reserves the right to require you to affirmatively re-confirm your acceptance of these Terms at any point, including following material amendments. Failure to confirm acceptance when requested may result in temporary restriction of Platform access until confirmation is provided.
To be eligible to register and maintain an active 388com Account, you must satisfy all of the following conditions at all times:
388com reserves the right to request proof of age at any time. Where a Player fails to provide satisfactory age verification documentation within the timeframe specified by 388com, the Account will be suspended pending verification. Any winnings accumulated during a period when the account holder was underage are void and will not be paid out under any circumstances.
Each Player may register only one Account on the 388com Platform. The creation of multiple accounts — whether under the same identity, shared device, shared IP address, or shared payment method — is strictly prohibited. Where duplicate accounts are identified, all associated accounts will be suspended and any balances therein forfeited.
You agree to provide accurate, complete, and current information during the registration process, including your full legal name, date of birth, residential address, email address, and contact number. You further agree to update your Account information promptly should any of these details change.
388com may, at its discretion, require Players to complete a full KYC verification process before processing any withdrawal request. KYC documentation may include, but is not limited to, a valid government-issued photo identity document (CNIC, passport, or driving licence), proof of address, and proof of payment method ownership.
Accounts that remain inactive — defined as no login activity for a continuous period of 12 months — may be classified as dormant. 388com reserves the right to apply an administrative maintenance fee to dormant accounts and, after providing reasonable notice, to close such accounts and transfer any residual balance in accordance with applicable licensing requirements.
388com accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following supported payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. The availability of individual payment methods may vary and is subject to change without prior notice.
All deposits must originate from a payment account held in your own name. 388com will not process deposits from third-party accounts. Where a deposit is received from an unverified or third-party source, 388com reserves the right to return the funds and suspend the associated Account pending investigation.
388com offers various promotional bonuses to eligible Players, including but not limited to welcome deposit bonuses, reload bonuses, free bet credits, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and wagering requirements communicated at the time of the offer, in addition to the general conditions set out in this section.
Unless explicitly stated otherwise in the promotional terms applicable to a specific offer, the following general bonus conditions apply to all 388com promotions:
All sports bets placed on the 388com Platform are subject to the specific market rules applicable to the relevant sport and bet type, as displayed in the Platform's betting interface. In the event of any conflict between the specific market rules and these general Terms, the specific market rules shall prevail.
The following general rules apply to all sports wagers placed on 388com:
All casino games — including live dealer tables, RNG table games, and slot titles — available on the 388com Platform are subject to the individual game rules displayed within each game interface. 388com is not responsible for any misunderstanding of game rules arising from a Player's failure to review the applicable game documentation prior to play.
All RNG game outcomes on the 388com Platform are generated by certified Random Number Generator systems. These systems are independently audited for statistical fairness and compliance with the randomness standards required under our international gaming licence. The theoretical return-to-player (RTP) percentage for each game is disclosed within the game's information panel.
Live casino games are streamed in real time from professional studio environments. While 388com endeavours to maintain continuous stream availability, temporary disruptions may occur due to technical factors outside our direct control. In such cases, the provisions of the malfunction policy set out above shall apply.
The following conduct is strictly prohibited on the 388com Platform. Engaging in any of the prohibited activities listed below constitutes a material breach of these Terms and will result in immediate account suspension, permanent termination, and forfeiture of all balances:
388com reserves the right to suspend or permanently close any Player Account at any time, with or without prior notice, in circumstances including but not limited to:
Upon Account termination for cause (i.e., due to a breach of these Terms), any balance consisting of Bonus Funds or winnings derived from Bonus Funds will be forfeited in full. Real-money balances that have been deposited but not yet wagered may, at 388com's discretion, be returned to the Player via the original deposit payment method, net of any applicable fees or outstanding amounts owed to 388com.
Players wishing to close their own 388com Account voluntarily may do so by contacting customer support. Voluntary account closure requests will be processed within five business days. Any outstanding wagering requirements on active bonuses at the time of closure will be forfeited.
To the fullest extent permitted by applicable law, 388com's aggregate liability to any Player in connection with their use of the Platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that Player in the 12-month period immediately preceding the event giving rise to the claim.
388com shall not be liable for any indirect, incidental, special, consequential, or punitive losses, including but not limited to:
Nothing in these Terms shall operate to exclude or restrict liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
388com is committed to promoting responsible gaming practices across all of its products and services. We recognise that gambling, while intended as a form of entertainment, carries the risk of harm for some individuals, and we take our obligations in this respect seriously.
388com provides the following responsible gaming tools to all Players from within their Account settings:
For further information on responsible gaming tools and 388com's full commitment to player welfare, please review our dedicated Responsible Gaming Policy.
388com reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they affect Player rights, bonus conditions, or withdrawal procedures in a significant manner — 388com will provide at least seven (7) days' advance notice by posting a notice on the Platform and, where practicable, by sending a notification to the email address registered to your Account.
For non-material amendments — such as clarifications of existing language, corrections of typographical errors, or minor structural reorganisation — changes may take effect immediately upon publication without specific prior notice. The "Last Updated" date displayed at the top of this document will always reflect the date of the most recent revision.
Your continued use of the 388com Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure in accordance with Section 10 above.
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which 388com holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration under the rules of an internationally recognised arbitration body.
Nothing in this clause shall prevent 388com from seeking urgent injunctive relief or other equitable remedies from a court of competent jurisdiction where necessary to protect its legitimate business interests, intellectual property, or to prevent or address fraudulent activity.
Players accessing the 388com Platform from Pakistan do so on their own initiative and are solely responsible for ensuring that their use of the Platform complies with all applicable local laws and regulations. 388com makes no representation that the Platform or its content is appropriate or lawfully available in any particular jurisdiction.
If you have any questions, concerns, or complaints relating to these Terms & Conditions, or if you wish to exercise any right provided under these Terms, please contact the 388com customer support team using the details below.
Our support team is available 24 hours a day, seven days a week, and endeavours to respond to all written enquiries within one business day.
For responsible gaming related requests — including self-exclusion, deposit limit changes, and account cooling-off — please contact support directly and mark your message as urgent. Responsible gaming requests are treated as priority and actioned within two hours of receipt during operational hours.
Now that you are familiar with how 388com operates, create your account and start betting on cricket, exploring the live casino, or spinning slots — all in PKR.
Open a 388com Account Responsible Gaming Policy21+ only. Gambling involves financial risk. Please read our Privacy Policy before registering.